Who We Are
Our Story
Novaic's product team consists of seasoned experts with over a decade of experience in the battery industry. Prior to joining Novaic, they designed battery packs for leading electric vehicle brands, well-known golf cart manufacturers, and various energy storage projects.While electric vehicle technology has seen significant advancements in recent years, the craftsmanship and technology of batteries used in complex environments, such as golf carts and motorboats, still fall short of meeting users' practical needs. At Novaic, we see every battery pack as a responsibility. We believe that our years of industry experience and unwavering pursuit of battery pack excellence enable us to provide customers with more reliable, efficient, and long-lasting energy solutions.
Our Philosophy
The core philosophy of the Novaic brand is 'Innovation. Integrity. Consistency‘. Due to the unique characteristics of lithium battery products, safety and reliability are of paramount importance. Driven by innovation, we firmly believe that integrity is the foundation of our brand's long-term vitality. Our mission is to deliver consistent performance and dependable energy solutions to our customers.
Brand Interpretation
Innovation
At Novaic, innovation and design excellence are at the core of everything we do. By leveraging advanced automotive-grade lithium battery technology and processes, we have significantly enhanced battery lifespan and reliability. In response to the disorderly state of battery manufacturing in the market, we have adopted electric vehicle battery testing standards and UL certification benchmarks to develop our own standardized design, manufacturing, and testing protocols.
Integrity
At Novaic, meeting customer needs is just the beginning—our true commitment is to ensure the long-term stability, reliability, and safety of every battery we deliver. In a market often marred by exaggerated claims and compromised quality, we hold ourselves to the highest standards of integrity.
Consistency
At Novaic, consistency is our promise and our power. From meticulously crafted lithium batteries to reliable customer service, we deliver the same high standards every time. Whether it’s for golfing, sightseeing, or other adventures, our batteries are engineered to perform consistently in any environment.
Our Services
Professional Technical Support
Novaic firmly believes that customer satisfaction is of utmost importance, so it is committed to providing an excellent customer experience. Whether it is pre-sales or after-sales, Novaic ensures that customers can enjoy personalized services and professional technical support. Our sales team is professionally trained and can provide customized solutions according to customer needs.
Satisfaction Survey
Novaic also regularly sends customer satisfaction surveys to collect feedback and improve services. We always follow the principle of customer first. Every feedback from customers is a great encouragement to us. We will strive to create better product services and technical services for customers. Novaic welcomes every customer to express their opinions and suggestions.
Comprehensive After-Sales Service
In addition, Novaic provides comprehensive after-sales service. Whether it is product installation, warranty or maintenance, we are able to respond to customer needs in a timely manner and provide full support. Whether it is a battery solution for golf carts, submarines, or RVs, Novaic is a trustworthy partner for users.